Making a Complaint
Making a Complaint
We endeavour to provide you with the best advice and service at all times. If you are not satisfied with our services, then we encourage you to contact us. Please call us on 08 9322 1882, send an email to admin@lifefinancialplanners.com or put your complaint in writing to our office at 12/643 Murray Street, West Perth WA 6005.
If you are not satisfied with our response, you can refer it to the Australian Financial Complaints Authority. You can contact AFCA on 1800 931 678 or via their website www.afca.org.au. AFCA provides fair and independent financial services complaint resolution which is free to consumers.
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PHONE 08 9322 1882