We have been impressed since day one with the combination of professionalism and efficiency with regard to data collection and the personalised communication has always made us feel at ease. Those few “house call” efforts in the early days when I was still working were very much appreciated.
We find the advice received has always been positive and fully understood and the results of such advice has usually resulted in benefits that we could not have perceived if left to our own devices.
All aspects of implementation have been delivered as promised and we are very thankful that this is executed very professionally.
We always look forward to the ongoing review service. The checklist is easy to understand and complete and the review meetings are always pleasant and informative.
We have both retired in the last few years and have had many dealings and meetings with Centrelink and the assistance and intervention of LFP in these matters has been very comforting indeed.
We never hesitate to contact LFP with a query as it is always treated with respect and efficiency and the advice is always pleasant and meaningful, but more importantly the query is resolved generally with the first call. We feel very privileged to have this service available to us and makes us feel that we have some real friends in the business.